FREQUENTLY ASKED QUESTIONS

Plastic Machinery is a newly created brand name for Export business in 2012.
As a professional manufacturer of screws & barrels since 1980, we have no LOGO for international markets  which is our mission to make customers importing work Easy, Joy with a big Success.

Plastic Machinery is made up of a team of staff who is passionate, serious and caring. From the staff recruitment, we select the people very strictly, because we believe the real difference between one company and the others is PEOPLE.

Our common materials include 42CrMo(4140Steel), 38CrMoAlA(1.8509), 31CrMoV9(1.8519), 34CrAlNi7(1.8550), 40Cr, 45Steel, SS304, SS316, SKD11, SKD61, DC53. Other materials are possible, please contact us for further details.
Surface treatment include: quenching & tempering, nitriding, chrome-plating, bimetallic alloy coating, polishing.

Usually we’re able to make an offer within 1 working day if everything is clear.
Screw barrels are almost 100% customized, drawings are very necessary. Besides this, materials and surface treatment information is also important.
When the drawings are not possible, product photos and major dimensions(diameter, length, flange information etc.) are a MUST for budget pricing.

Currently T/T is mostly used for payments, 30% at order confirmation + 70% before shipment is our standard. 
For smaller amounts, PayPal, West Union, Money Gram are acceptable to save bank costs.

Plastic Machinery stands for top quality and services from China, while Xaloy/Bernex is on an even higher level.
Our price is a lot cheaper while the quality gap is getting smaller each year.
And Plastic Machinery is a lot more flexible in every field.

The overall waiting time includes Drawing Confirmation Time, Production Time plus Transportation Time from Plastic Machinery to your company.
Drawing: Our engineer will check each drawing from customers and prepare manufacturing drawing accordingly for easy understanding by our workers. The manufacturing drawing will be sent to the customers for confirmation.
Production will ONLY get started after the drawing is confirmed by our customers.
Production time: this depends on the products, production schedule, quantity—and the time needed will ALWAYS be indicated in our OFFER and our Proforma Invoice, ranging from 20 days to 100 days.
Transportation time: this can be very different when you use different methods of transportation, by sea, by air or by courier. 
Besides these, customs declaration work at your side and local transportation from Port to your factory can’t be ignored.

We have one-year warranty for all single screw barrels when they work with pure plastics. 
More importantly, Plastic Machinery always stand behind our products and help our customers to solve any possible problems or headaches at the best way. 

A free replacement will be provided while the customer takes care of the transportation cost.

Since 1980, our screw barrels have been widely sold nationally and internationally, for example Italy, Spain, Germany, UK, USA, Chile, Japan, India, Russia and a lot of other countries.

We’re very willing to help customers outsourcing other goods for our customers, from factories selection, price checking, lead-time controlling, quality inspection, till shipment arrangement, to make their work Easy, Joy with a big Success.